Application Support

Telamon HR Solutions

3 - 4 Years
1 Openings
Not Disclosed
Gurgaon
Face-to-Face interview

Key Skills

Product Support Application Support Application Maintenance Walk in

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Job Description

Job Description:

Application L1:

1. Working in a 24 X 7 Environment client environment, Monitoring, troubleshooting & management customize application support.

2. Providing technical support to external clients and teams within the organization.

3. Schedule and Adhoc report generation as per customer requirement

4. Managing ticketed query system and ensuring a comprehensive database of queries and resolutions is kept up to date

5. Maintaining and updating technical documents and procedures

6. Identifying and resolving technical issues

7. Willing to learn new tools/frameworks and apply new concepts and techniques that might require for the support.

8. Preparing maintenance plans and upgrading schedules for the organization’s systems

9. Delivering regular and customized training to teams within the business.

10. Hands on Experience in Calls , Emails

Experience
3 - 4 Years
No. of Openings
1
Education
B.A, B.E, M.A, M.C.A, M.Tech
Role
Application Support
Industry Type
IT-Hardware & Networking / IT-Software / Software Services
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Telamon HR Solutions

Born with an intense desire to offer professional and purposeful solutions to today's business ultimatums, Telamon converges(as showcased in our logo) Technology(blue), Process(Red) and People(Yellow) to offer well researched alternatives to meet challenges in Human Resource Management.