Job Description:
Roles and Responsibilities :
Strong knowledge and experience of Monitoring Applications using AppDynamics Tool. Analyze and troubleshoot delivery issues in a timely fashion.
Able to manage support requirements in terms of troubleshooting, creating RCAs, troubleshooting problem, Reporting.
Experience on Configuration and customization of AppDynamics solution.
Ability to manage and deliver complete AppDynamics deployments in complex customer environments in quick timelines.
Hardcore experience of creating custom configuration and alerting in AppDynamics deployments ensuring end-to-end tool functionality Expertise in triage and root cause analysis (RCAs) of issues with collection and analysis of performance metrics as-required to diagnose complex system problems in a timely manner.
As needed coordinate with AppDynamics team and other application vendors for problem investigation and resolution using Monitoring Tool.
Hands-on implementation experience in AppDynamics On-Premise and SaaS based solutions Ability to integrate AppDynamics with various supported ITSM, CI/CD and QA/Performance Testing tools Good communications skills.