An airport passenger service associate, also known as an airline customer service agent, has many responsibilities, including:
Check-in: Assist passengers with check-in procedures, verify travel documents, and provide boarding passes
Luggage: Check in luggage, weigh carry-on luggage, and ensure it is properly labeled
Announcements: Make announcements about flight delays, gate changes, and other flight information
Passenger assistance: Help passengers with special needs, mobility issues, or unaccompanied children
Security: Direct passengers through security and departures, and ask security questions
Customer service: Answer passenger questions, handle customer complaints, and provide flight information
Boarding: Escort passengers to the boarding gate, check boarding passes at the departure gate, and call passengers to board the plane
Connecting flights: Help passengers find connecting flight gates
Safety and security: Follow safety and security measures
Computerized records: Update computerized records and use equipment like scanners
Experience
0 - 2 Years
No. of Openings
50
Education
B.A, B.C.A, B.Com, B.Sc, B.Tech, Diploma, Secondary School, Vocational Course
Role
Airport Passenger Service Associate
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
C-5,3rd floor, shivaji marg, Vishal enclave, opposite to metro pillar no. 418 rajouri garden, delhi