Guest Relationship Executive/ Manager -Female

  • icon job experience 1 - 7 Years
  • icon job opening 2 Openings
  • icon salary 5.0-8.0 Lac/Yr
  • icon job location Dwarka Delhi
  • Face-to-Face interview Face-to-Face interview

Job Description

Ensuring and providing flawless, upscale, professional, and high-class guest service experiences

Analyzing customer feedback and providing strategic direction to continuously improve overall rating

Responding to guests' needs and anticipating their unstated ones

Achieve departmental revenue and profitability targets

Compliance with brand standards, corporate guidelines, and standard operating procedures as defined by the organization

Achieve targeted scores for guest satisfaction and employee satisfaction for the assigned area within the department

Assist in staffing and recruitment for the assigned area within Food and Beverage department

Responsible for generating incremental revenues through up-selling, promotions, and other techniques

Interact with guests and handle guest complaints

He/she is involved in imparting On Job Training in the assigned areas of the department

Ensure adherence to policies & guidelines in the assigned area
  • Experience

    1 - 7 Years

  • No. of Openings

    2

  • Education

    Any Bachelor Degree

  • Role

    Guest Relationship Executive

  • Industry Type

    Real Estate / Property / Construction

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About NOBS DIGITAL

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