Guest Relationship Executive/ Manager -Female

NOBS DIGITAL

• Ensuring and providing flawless, upscale, professional, and high-class guest service experiences

• Analyzing customer feedback and providing strategic direction to continuously improve overall rating

• Responding to guests' needs and anticipating their unstated ones

• Achieve departmental revenue and profitability targets

• Compliance with brand standards, corporate guidelines, and standard operating procedures as defined by the organization

• Achieve targeted scores for guest satisfaction and employee satisfaction for the assigned area within the department

• Assist in staffing and recruitment for the assigned area within Food and Beverage department

• Responsible for generating incremental revenues through up-selling, promotions, and other techniques

• Interact with guests and handle guest complaints

• He/she is involved in imparting On Job Training in the assigned areas of the department

• Ensure adherence to policies & guidelines in the assigned area

• Experience

  1 - 7 Years

• No. of Openings

  2

• Education

  Any Bachelor Degree

• Role

  Guest Relationship Executive

• Industry Type

  Real Estate / Property / Construction

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office