Airport Guest Relationship Executive

Skytech

An airport guest relationship executive's job responsibilities include:

Customer service

Providing excellent customer service to passengers by addressing their concerns, complaints, and inquiries.

Handling difficult passengers

Handling difficult or irate passengers with patience and professionalism, and escalating issues to higher authorities when necessary.

Assisting passengers with special needs

Providing extra assistance to passengers with special needs, such as children, elderly individuals, or individuals with disabilities.

Ensuring reserved lounge upkeep

Monitoring the upkeep of reserved lounges, including decorum, decency, and grooming among lounge attendance.

Coordinating with airlines

Coordinating with airlines for seat blocking, completing check-in process in advance, and collecting boarding cards and baggage tags

• Experience

  0 - 1 Years

• No. of Openings

  13

• Education

  Higher Secondary

• Role

  Airport Guest Relationship Executive

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  kolkata