Airport Guest Relationship Executive

Flysky Job Solutions

Job description

Attend to guests courteously and deal promptly with their requests and queries. Have Detailed information about the hotel and city. Check on VIP guest movements, complete their pre-registration formalities.

GRE DUTIES AND RESPONSIBILITIES:

• Welcome guests during check-in and give a fond farewell to guests while checkout.

• Handling guest complaints and concerns in an efficient and timely manner.

• Coordinating and multi-tasking job duties in a busy environment.

• Check on VIP reservations, and complete their pre-registration formalities.

• Follow the house rules and policies laid down by the management.

• Adhere to strict staff grooming and hygiene standards.

• Must be guest service-focused and a team player.

• A positive attitude and outgoing personality are essential.

• Must be able to work shifts - days, evenings, weekends, and holidays.

• Ability to relate well to Hotel guests and employees.

• Professional in demeanor and presentation.

Eligibility Criteria For GRE Position:

• Charming & Pleasing Personality

• Excellent Communication & Interpersonal skills

• Quick-witted, Enthusiastic & confident to deal with Business Class people

• Ability to work under a flexible schedule

• Experience

  0 - 6 Years

• No. of Openings

  37

• Education

  Higher Secondary, Secondary School, Diploma, Advanced/Higher Diploma, B.A, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management

• Role

  Airport Guest Relationship Executive

• Industry Type

  Travel / Tourism

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Mumbai