Airport Ground Staff

Elevate

0 - 1 Years
45 Openings
2.5-3.8 Lac/Yr
Bilaspur Chhattisgarh
+9 Dhamtari Chhattisgarh, Korba Chhattisgarh, Raigarh Chhattisgarh, Raipur Chhattisgarh, Rajnandgaon Chhattisgarh, Bhubaneswar, Cuttack, Koriya Chhattisgarh, Bhilai Durg
Posted today
Telephonic interview

Key Skills

Aircraft Maintenance Airline Operations Airport Operation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Aviation Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management

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Job Description

Customer Services

Location: Bhilai, CG, IN

Officer AO&CS in the role of Customer Service

(OUText Customer Service)

Job purpose:

To carry out safe and secure on time operations in accordance with the ground operations manual and all applicable procedures.

Key responsibilities and accountabilities:

Assist customers through all procedures related to arrivals & departures in the following activities.

Reservations & ticketing:

Making reservations across the counter

Selling of tickets.

Remitting cash to the concerned department.

Answering customer queries over the telephone.

Departures

Attend the pre flight and post flight briefings.

Setting up of check in counters.

Screening of checked in baggage.

Maintain high quality of Check in procedures.

To assist customers with special requests.

Arrivals

To assist customers with special requests.

To assist customers with Mishandled / damaged baggage. Prepare all required reports for the same.

Co-ordination with the baggage vendor for the damaged bags.

Follow up with the en-route stations regarding lost baggage.

Post flight departure

Filing of all necessary flight papers

Any other responsibility assigned by the management from time to time

Experience

0 - 2 Years

No. of Openings

195

Education

Higher Secondary

Role

Airlines Ground Staff

Industry Type

Aviation / Airline / Aerospace

Gender

[ Male / Female ]

Job Country

India

Type of Job

Full Time

Work Location Type

Work from Office

Experience
0 - 1 Years
No. of Openings
45
Education
Higher Secondary
Role
Airport Ground Staff
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Elevate

Elevate is a pioneering venture dedicated to training, placement, and career counseling, with a mission to empower individuals and unlock their true potential. Guided by the vision encapsulated in our slogan, "Elevate - Empowering Your Growth," we strive to bridge the gap between talent and opportunities. With a dynamic team of professionals and a steadfast commitment to excellence, we have established ourselves as a trusted partner for career advancement. As we continue to grow, our focus remains on innovation, personalized support, and building long-term success stories for both individuals and organizations.