Airline Customer Service

Take Off Aviation

0 - 1 Years
22 Openings
2.8 - 4.3 Lac/Yr
Face-to-Face interview
Kolkata

Key Skills

Good Personality Walk in

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Job Description

2022 OPENING FOR AIRPORT GROUND HANDLING STAFF FOR DOMESTIC AIRLINES IN KOLKATA AIRPORT.

Industry : Aviation

Post : Passenger Service/Checking Executive/Ramp Executive/Ticking Staff/Guest Relasion Executive.

Eligibility : Minimum 12th Pass With Good Communication Skills.

Salary : 18,000/- to 28,600/- Per Month CTC

Location : Kolkata

Hiring process : Walk-in Interview

RESPONSIBILITY :

•Provide efficient guest service and optimize revenue.

•Perform various customer service functions at the airport (check- in / boarding gate and ramp)

•Perform allocation assigned as per the roster.

•Check status of all flights including catering uplift and adjust as required.

•Handle special situations and conditions. eg. – Flight disruption / cancellation / overbooking.

•Carry-out the upgrades according to the guidelines in respect of overbooking.

•Personally deal with denied boarded and off-loaded guests, irate guests on exceptional basis.

•Ensure safe / efficient operation of all activities at the Airport.

•Ensure all ground handling activities are conducted as per Airline standards and policies

Experience
0 - 1 Years
No. of Openings
22
Education
Diploma, Higher Secondary, Any Bachelor Degree, Secondary School
Role
AIRPORT GROUND HANDLING STAFF
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Take Off Aviation

Take Off Aviation believes in the philosophy that people are more than what reflects in their resume. We do not adopt traditional approach taking into account traditional metrics like skills and experience. On the other hand our challenge remains for candidates based on cognitive tests which assess whether candidates will be able to learn the requisite knowledge and skills after they are recruited. Research shows that one of the most predictive components of success on the job is honesty.