Hiring For Airport Customer Service Associate

Skytech Aviation Services Pvt Ltd

this role refers to an accomplished hospitality employee who assists airline customers and ensures they have good experiences. They perform various services, such as advising customers on flight options based on client needs and assisting them in calculating discounts when booking flights. These professionals also help clients understand the different options when choosing a flight or airline. Then, they may assist customers in confirming reservations and bookings, completing check-ins, and ensuring that passengers board flights successfully.

Airport customer service agents respond to client queries regarding flights either in person or over calls. During their shifts, they may respond to numerous client concerns relating to refund requests and booking issues. In addition, when passengers have queries relating to luggage tracking or baggage reclaim, a customer service agent assists them in resolving the issue. Customer service agents inform passengers in advance if there might be any logistical inconvenience. Once they have sufficient experience in the role, they may advance to a managerial or supervisory position, such as a flight dispatcher.

• Experience0 - 2 Years
• No. of Openings45
• EducationHigher Secondary
• RoleAirport Customer Service Associate
• Industry TypeHotel / Restaurant / Hospitality
• Gender[ Male / Female ]
• Job CountryIndia
• Job TypeWork from Office