greeting passengers as they board and exit the plane
showing passengers to their seats and providing special attention to certain passengers, such as the elderly or disabled
serving meals and refreshments
checking the condition and provision of emergency equipment and information for passengers
demonstrating emergency equipment and safety procedures
administering first aid
dealing with emergencies
supplying passengers with newspapers, magazines and in-flight entertainment
selling duty-free commercial goods and pursuing sales targets
producing written flight reports after completing a journey.
Good communication skills
Excellent interpersonal skills
The ability to remain calm in emergencies or when dealing with difficult passengers
Diplomacy and tact
Good colour vision and hearing
Good general health and fitness many airlines require cabin staff to be able to swim at least 25m
Assertiveness
The ability to keep a cheery countenance when you've been on your feet a long time and you're out of your time zone