Ground Staff
Ground staff at an airport have a wide range of responsibilities that are crucial to the smooth operation of airline services. Some of their key responsibilities include:
Passenger Assistance: Ground staff are often the first point of contact for passengers at the airport. They assist with check-in procedures, baggage drop-off, and provide information about flight schedules, boarding gates, and other relevant details. They also help passengers with special needs or those requiring assistance.
Baggage Handling: Ground staff are responsible for managing the movement of baggage from check-in counters to the aircraft and vice versa. This includes ensuring that baggage is properly tagged, loaded onto the correct flights, and delivered to passengers upon arrival.
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Aircraft Servicing: Ground staff oversee the servicing of aircraft between flights. This includes tasks such as refueling, cleaning the cabin, restocking supplies, and performing routine safety checks.
Ramp Operations: Ground staff coordinate the movement of aircraft on the tarmac, including guiding them to and from parking positions, loading and unloading cargo, and ensuring the safe movement of ground support equipment.
Security and Safety: Ground staff play a critical role in maintaining security and safety standards at the airport. They may conduct security screenings, monitor restricted areas, and respond to emergencies or incidents as part of the airport's overall security measures.
Customer Service: Ground staff are responsible for providing excellent customer service to passengers, addressing their inquiries, and resolving any issues that may arise during their time at the airport.
Communication and Coordination: Ground staff must effectively communicate and coordinate with various departments, including airline operations, air traffic control, and other airport service providers, to ensure that flights depart and arrive on schedule.
Experience
0 - 4 Years
No. of Openings
21
Education
Higher Secondary, Secondary School
Role
Airline Ground Staff
Industry Type
Transportation / Logistic / Shipping / Marine / Courier / Freight / Cargo
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office