Ticketing staff, also known as ticket agents, ticketing officers, or ticketing executives, are responsible for helping customers plan and book travel arrangements:
Customer service: Provide exceptional customer service to clients.
Reservations: Make and confirm reservations for customers.
Tickets: Issue tickets and accept payments.
Information: Provide information about travel arrangements, such as routes, schedules, fares, and travel policies.
Queries: Handle customer inquiries and complaints.
Records: Maintain accurate records of transactions and customer interactions.
Coordination: Coordinate with other departments to ensure smooth operations and timely departures.
Ticketing process: Collaborate with team members to enhance the overall ticketing process.
Ticketing staff may work for travel or transportation companies, or for events and attractions. They may communicate with customers in person, over the phone, or through email.
Experience
0 - 1 Years
No. of Openings
50
Education
Secondary School, Vocational Course, Diploma, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech
Role
Air Ticketing Staff
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
skytech aviation services pvt. ltd.