Air Ticketing Executive

Lead India Private lltd

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Air Ticketing Executive (International, Domestic & Cancelation Process)

Exp: 0 Months to 1 year. (Same Industry)

Key Skill: Issue tickets, making PNR, handling client over the phone

Must know how to do Issue, Reissue & Cancel Tickets

Must have knowledge of Galileo/ Amadeus (prefer Galileo knowledge)

Responsibilities and Duties:

Knowledge of Domestic/International Ticketing accordingneeds of different clients

Resolving clients complaint and escalations whenever required.

Supervisethe work of office, administrative and customer service employeesto ensure adherence toquality standards, deadlines, and proper procedures, correcting errors or problems.

Issuing tickets and other relevant documents

Interacting with the airline regarding refund and cancellation policies

Maintainingdaily productivity report of agents.

Handling customer service calls regarding Reservation, flight information and Marketing schemes

Required Experience, Skills and Qualifications

• Experience0 - 4 Years
• No. of Openings16
• EducationHigher Secondary, Secondary School, Diploma, Professional Degree, Any Bachelor Degree, B.A, B.C.A, B.Com, B.E
• RoleAir Ticketing Executive
• Industry TypeHotel / Restaurant / Hospitality
• Gender[ Male / Female ]
• Job CountryIndia
• Type of JobFull Time
• Work Location TypeWork from Home