A ticketing executive's job description includes:
Customer service: Helping customers with ticketing-related issues, such as date changes or check-in support
Reservations: Making and confirming reservations for customers
Ticket sales: Issuing and re-issuing tickets, and handling cancellations and refunds
Information: Providing information on flight schedules, fares, routes, and event details
Record keeping: Maintaining accurate records of transactions and customer interactions
Collaboration: Working with team members to improve the ticketing process
Data entry: Handling data input, payment, collection, and verification
Ticketing executives can work for airlines, bus companies, railroads, and cruise lines. They may need to have knowledge of GDS tools like Amadeus, Sabre, and Galileo. They should also have good communication skills, strong customer focus, and good organizational skills.
Experience
0 - 1 Years
No. of Openings
50
Education
Secondary School, Vocational Course, Diploma, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech
Role
Air Ticketing Executive
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
skytech aviation services pvt. ltd.