Ticketing staff, also known as ticket agents, travel agents, or ticketing executives, are responsible for helping customers with their travel plans and bookings:
Customer service: Provide excellent customer service and handle inquiries and complaints
Reservations: Make and confirm reservations for flights, trains, buses, and ferries
Tickets: Issue tickets and process payments
Information: Provide information about schedules, routes, fares, and travel policies
Records: Maintain accurate records of transactions and customer interactions
Coordination: Collaborate with other departments to ensure smooth operations
Special needs: Assist passengers with special needs or requests
Baggage: Handle lost or damaged baggage claims
Boarding: Assist with boarding procedures and gate announcements
Itinerary planning: Help with itinerary planning, such as ensuring a good hotel or family activities
Ticketing staff may work in a variety of settings, including airports, travel companies, and event venues. They typically need excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.
contact no.-
Experience
0 - 1 Years
No. of Openings
70
Education
Higher Secondary, Secondary School, Vocational Course, Diploma, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech
Role
Air Ticketing Executive
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
skytech aviation services pvt. ltd.