Ticketing staff, also known as ticket agents, ticketing officers, or ticketing executives, are responsible for helping customers with their travel or event ticketing needs:
Customer service: Provide excellent customer service by answering questions, handling complaints, and resolving issues
Reservations: Make and confirm reservations for travel or events
Ticketing: Issue tickets and accept payments
Information: Provide information on schedules, routes, fares, and travel policies
Records: Maintain accurate records of transactions and customer interactions
Coordination: Collaborate with other departments to ensure smooth operations
Communication: Communicate with customers in person, over the phone, and through email
Attention to detail: Ensure all bookings and reservations are accurately recorded in the system
Ticketing staff may work for travel or transportation companies, or for event and attraction ticketing companies.
contact no.-
Experience
0 - 1 Years
No. of Openings
50
Education
B.A, B.B.A, B.C.A, B.Com, B.Sc, B.Tech, Diploma, Higher Secondary, Secondary School, Vocational Course
Role
Air Ticketing Executive
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
skytech aviation services pvt. ltd.