Ticketing staff, also known as ticket agents or reservation agents, help customers plan and book travel arrangements. Their responsibilities include:
Customer service
Greeting passengers, answering questions, and providing information about travel options
Ticketing
Issuing tickets, processing reservations, and handling booking changes
Baggage handling
Tagging and checking baggage, and ensuring it complies with security regulations
Boarding
Helping passengers board the plane, verifying tickets and documents, and managing boarding queues
Communication
Informing passengers of flight information, gate changes, delays, and other updates
Payment processing
Collecting payments for tickets, upgrades, and excess baggage fees, and providing receipts
Safety compliance
Ensuring safety and security regulations are implemented during passenger interactions
Problem resolution
Addressing passenger concerns, resolving issues, and escalating complex problems to management
Ticketing staff can work for airlines, bus companies, railroads, and cruise lines. They typically need strong customer service skills and computer literacy.
Experience
0 - 2 Years
No. of Openings
50
Education
B.A, B.C.A, B.Com, B.Sc, B.Tech, Diploma, Secondary School, Vocational Course
Role
Air Ticketing Executive
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
C-5,3rd floor, shivaji marg, Vishal enclave, opposite to metro pillar no. 418 rajouri garden, delhi
0 - 2 Years
50 Openings
2.5 - 3.5 Lac/Yr
Face-to-Face interview
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