An airline ticketing agent, also known as a ticketing officer, helps passengers plan their trips and provides customer service:
Reservations
Make and confirm reservations, process payments, and handle booking modifications
Tickets
Issue tickets, calculate expenses, and rebook tickets if passengers change their plans
Information
Answer questions about travel arrangements, flight schedules, fares, baggage allowances, and travel policies
Check-in
Check in passengers and their baggage, and ensure compliance with security and safety regulations
Boarding
Assist passengers with the boarding process, including verifying tickets and travel documents, managing boarding queues, and ensuring timely departures
Special needs
Take care of children traveling alone, VIPs, and people who need special assistance
Customer service
Greet passengers, provide friendly and informative customer service throughout their journey, and resolve booking discrepancies and seat assignment issues
Airline ticketing agents may also need to weigh baggage, collect excess weight charges, and tag and check baggage.
Experience
0 - 1 Years
No. of Openings
49
Education
Higher Secondary, Secondary School
Role
Air Ticketing Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
4th floor, Jupitara Palace , Bhangagarh, ABC point , G S ROAD, Guwahati, 781006
0 - 1 Years
49 Openings
2.8-4.3 Lac/Yr
Face-to-Face interview
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