A ground staff ticketing job typically involves various responsibilities related to the management of passenger services at airports or travel hubs. Here’s a general job description:
Job Title: Ground Staff - Ticketing
Responsibilities:
Ticketing Services: Assist passengers with ticket purchases, changes, and cancellations. Provide information on flight schedules and fare options.
Customer Service: Address passenger inquiries, resolve issues, and ensure a positive travel experience.
Check-in Assistance: Facilitate the check-in process, including verifying passenger documents and issuing boarding passes.
Luggage Handling: Assist with luggage check-in procedures and provide information on baggage policies.
Coordination: Work closely with other departments (boarding, security, and customer service) to ensure smooth operations.
Documentation: Maintain accurate records of ticket sales and passenger data in the system.
Compliance: Ensure adherence to airline regulations and policies, including safety and security measures.
Qualifications:
Education: High school diploma or equivalent; a degree in hospitality or travel management is a plus.
Skills: Excellent communication and interpersonal skills, attention to detail, and proficiency in computer systems.
Experience
0 - 1 Years
No. of Openings
68
Education
Higher Secondary, Professional Degree, Secondary School
Role
Air Ticketing Agent
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Babylon Tower B-Block ,6th floor , Room Number- 607, National Highway 6, Jivan Vihar, Raipur ,Cg
0 - 1 Years
68 Openings
5.0 - 7.5 Lac/Yr
Face-to-Face interview
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