Ground staff, also known as airport staff or ground crew, work at airports to ensure the safety and comfort of passengers. Their duties include:
Passenger check-in: Checking in passengers at the ticket counter, verifying travel documents, and providing boarding passes
Baggage management: Checking in baggage, tagging it, and ensuring it's delivered to the correct destination
Boarding: Helping passengers board the plane and providing stairs for passengers and flight crew
Passenger assistance: Answering questions, providing directions, and helping passengers with special needs or disabilities
Flight operations: Managing flight operations, including rebooking or redirecting passengers whose flights are delayed or canceled
Cabin services: Stocking the aircraft with refreshments, cleaning the aircraft, and ensuring passengers are comfortable during their flights
Security: Screening passengers and their luggage for security purposes
Reservations: Taking reservations from passengers who call in and helping passengers confirm flight and meal reservations
Lounge services: Ensuring excellent airport lounge services for passengers
Communication: Communicating with passengers and promptly resolving their queries
Airport Ground Staff Job Description| Apply Right Now
Ground staff work in shifts, often including early morning, evening, and overnight shifts.
Experience
0 - 1 Years
No. of Openings
20
Education
Higher Secondary, B.A, B.Com
Role
Air Port Ground Staff
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
54, Rajendra Chatterjee Road, Dunlop Near Homoeopathy Hospital, Kolkata- 35.