Associate Agency Development Manager

Dharti Finance

2 - 3 Years
1 Openings
1.5-3.5 Lac/Yr
Ahmedabad
Face-to-Face interview

Key Skills

Agent Recruitment Agent Development Meet Business Targets Customer Centricity

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Job Description

Job Summary:

Responsible for

 Agent Recruitment

 Agent Development

 Meet Business targets

 Customer Centricity

Key Responsibilities:

Agent Recruitment

 Develop various sources of agent hiring & build a team of agent & agent pipe line.

 Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring

 Implementation of MNYL GOLD process and adhere to the business norms

 Follow agent 9 pointer hiring mechanism & other hiring norms

Agent Development

 Ensure product knowledge by MNYL ways of training

 Field demonstration (FOD’s)

 Development of agent prospecting habits, calling habits and work habits.

 Work with agent on planning and reviewing of activities and goals.

 Identify the training needs of the agent and work with Trainers to improve the same

 Meet Business Targets

 Achievement of monthly, quarterly & yearly business plans.

 Improve agent productivity & persistency by regular PRP/IID/GID etc…

 Ensure companies product mix sales ration and adhere to the business norms.

 Maintain agent pro activity as per business plan

o Customer Centricity

 Be MNYL brand ambassador & a customer champion

 Follow MNYL sales practice to develop deep customer loyalty

 Hold periodical customer meet to understand customer pulse & need

 Ensure customer queries are responded to satisfactorily as per MNYL standard.

Desired Competencies

 Sourcing & Selection capability

 Nurturing & Developing talent

 Result orientation

 Customer centricity

 Planning & Execution

MOS:

 Achievement of business plan & GPA

 Recruitment / Development & Activisation of agent as per plan.

 Persistancy as per MNYL grid

 Achieve GOLD Score as per MNYL standard

 Number of EC/MDRT agent