The primary accountability in this role is to deliver a professional, fair and efficient applicant experience to prospective students. You will provide a high level of customer service to applicants, make decisions on applications, short-list applicants for interview, implement the pre-CAS process and work closely with key stakeholders including Admissions Tutors. Working efficiently and flexibly, the role plays a key part in the delivery of an excellent applicant experience and assisting the University to meet its student number targets, by admitting suitably qualified applicants. We will give you in-depth system and university specific training, but it will be your attention to detail and personality that makes the difference.
We value intelligent effort. To be an effective team member, youre amazing at:
communication all kinds and all directions
solving problems
working independently to a high quality
prioritizing intelligently
Key accountabilities:
To make admissions decisions in accordance with our partner universitys selection criteria, English language requirements and delegated decision-making authority
Inputting admissions decisions into the relevant system and issuing offers to applicants
Identify where additional information is required and liaise with prospective students accordingly
Maintain admissions records with high levels of accuracy, to ensure the data quality of applicants records for courses is exemplary, especially the data that is supplied for applicants requiring a Confirmation of acceptance to Study (CAS) under UKVI regulations
Ensure Admissions enquiries and case management are handled within service level agreements
Undertake such other duties as may from time to time be required, as commensurate with the role and the needs of the business
Essential skills:
Experience of working in a higher education institution, preferably including admissions decision making, experience of the main clearing houses or University administration