Admission Counselor

EDULOGIX

A Student Counsellor is an important role within the Sales team. Provide administrative support and are involved in

both the pre-sale and post-sale process. Under general direction, provides counselling in the areas of admissions,

academics, student services, program selection and career planning related counselling.

Duties & Responsibilities:

● Listening to student's academic, emotional, social, and behavioral concerns in an open and non -judgemental

way.

● Working directly with students to develop solutions and set achievable goals.

● Assisting with conflict mediation and resolution between students and university to ensure student's goals are not disrupted.

● He / She is required to communicate professionally in person, over the telephone, through email and other

electronic means about admission/ programmes queries.

● Reporting student issues to the appropriate authorities.

Qualification & Experience:

● Bachelor’s Degree of any statutory University.

● Minimum Experience - 0-3 years.

● Previous experience working as a counsellor in an education institute preferred.

Skills & Abilities :

● Good Communication Skills.

● Ability to manage complaint calls with a calm disposition.

● Some knowledge of call center systems such as telephony systems, CRM Databases and computers.

● Willingness to learn and understand all the products and services offered by the organization.

• Experience

  0 - 2 Years

• No. of Openings

  30

• Education

  Any Bachelor Degree

• Role

  Admission Counselor

• Industry Type

  Education / Teaching / Training / Colleges /Institutes / Universities

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office