PingMe Study Abroad is a leading study abroad consultancy .We are involved in doing student recruitment to universities and colleges in prime study abroad destinations like Canada, UK, Germany, Ireland and other European countries. We help students to get admissions and visas according to their interests.
We are searching for a new Branch manager to join our team who is interested in helping to hire and train other team members. You will also assist in making sure the team adheres to company policies, resolving customer complaints, leading the team, and organizing the team schedule.
To be a great fit for this role you should have a consistent work history and previous experience as a senior staff member or as an Branch manager. A passion for customer service and team mentoring is also a plus.
Your role:
Assessing student profile and counselling students on country procedures, course requirements as well as suggesting suitable courses
Handling inbound, outbound calls and attending walk-in clients to ensure maximum conversion
Staying up to date with universities, courses, entry requirements, scholarships etc.
Attending university training and webinars
Meeting monthly, quarterly and yearly targets
Conducting webinars and small sessions to prospective students for increasing sales
Creating reports, analyzing, interpreting and presenting data Working with clients
Monitoring customer and client satisfaction
Managing customer complaints and resolving their issues
Job Types: Full-time
Preferred female candidates
Preference for Thrissur locality candidates
Job Type: Full-time
Salary: 15, - 20, per month
Benefits:
Cell phone reimbursement
Internet reimbursement
Schedule:
Day shift
Supplemental pay types:
Commission pay
Performance bonus
Yearly bonus
Ability to commute/relocate:
Irinjalakuda, Kerala: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Required)
Experience:
total work: 1 year (Preferred)