Roles & responsibilities
● Analyze the applications of prospective students based on standard admission policies.
● Interview students to understand their objectives and background.
● Provide clarifications to student’s queries in a professional manner.
● Follow-up with parents for any enquiries through direct meetings, live chat, phone calls
and emails.
● Advice parents/students about the programs offered, admission procedure, eligibility
and costs involved.
● Provide assistance with recruitment activities, student interviews, admission
publications, and information sessions.
● Provide assistance to the parents to complete the enrolment forms.
● Review all the students’ applications and refer to the account department for further
services on completion.
● Timely inform parents about the courses offered and the tuition fees.
● Arrange orientation programs, educational workshops and other programs for
parents/students.
● Provide support to prepare admission related presentations and to host parents at
reception/front office.
● Develop innovative communication strategies, recruitment strategies and enrolment
plans in coordination with senior management to attract and enroll more students.
● Participate in all recruitment events, open houses, school fairs, information
sessions, exhibitions, school visits and off-campus events.
● Maintain a database of student information, telephone logs and student feedback in
order to generate student reports for management whenever required.