Experience required: 1-9 years
Working days: 5 Days
Location: Noida
Interview Type: F2F interview- Candidate Within Delhi
Virtual interview- Candidate outside Delhi
Compensation: Up to 4 LPA 5 LPA (Fixed) and 4 LPA Variable
Role Summary
We are looking for an admission Counsellor who are extremely customer centric and are
excited by the challenges of a new emerging business environment.
As an Admission Counsellor you will be responsible for developing new leads,
communicating with customers, understanding their needs, and ensuring a smooth sales
process. You must be comfortable making dozens of calls per day, working with channel
partners, generating interest, qualifying prospects and closing sales.
Roles and Responsibilities
Responsible to manage & convert leads for versatile upGrad programs which are in
collaboration with renowned Universities/ Institutes such as IIITB, NIMMS, IMT
Ghaziabad, Deakin Business School, IITM Liverpool Business Scholl, MICA.
Providing in depth information to prospective learners, this includes counselling
through phone, email, chat and social media.
Identifying references through the existing customer base to increase the sales
pipeline.
Details pertaining to lead discussions & conversion should be updated real time on
CRM (Salesforce) software.
Responsible for Adherence of the inside sales process, tools and data management.
Meet and overachieve the given weekly, monthly and quarterly target in terms of
revenue as well as number of enrolments.
Handle Objections and Price Negotiations in order to generate Sales Revenue.
Maintain Effective communication till the time learner is onboarded.
Skills Required
Excellent written and spoken communication skills (English proficiency).
Strong sales bent of mind, in order to understand and effectively communicate what
upGrad is offering to its prospective students and close applications.
Approachable and vibrant personality.
Ability to approach any situation