We're looking for an Admissions Counselor who are extremely customer centric and are excited by the challenges of a new emerging business environment.
As an Admissions Counselor you will be responsible for communicating with prospective parents, understanding their needs, and ensuring a smooth sales process.
You must be comfortable making dozens of calls per day, able to engage and build long term relationships with prospects, qualifying prospects and closing sales.
Roles & Responsibilities
Responsible to manage & convert leads received from various sources like- walk-ins, teachers' references, outdoor sales activities.
Providing information to prospective parents on various aspects of the school.
Identifying references through the existing customer base to increase the sales pipeline
Details pertaining to lead discussions & conversion should be updated real-time on CRM software
Responsible for adherence of the inside sales process, tools and data management.
Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as number of enrolments.
Handle Objections and Price Negotiation in order to generate Sales Revenue.
Maintain effective communication till the time learner is onboarded.
Required Candidate profile
Skills Required
Excellent written and spoken communication skills (English proficiency).
Strong sales bent of mind, in order to understand and effectively communicate its prospective parents and close applications.
Approachable and vibrant personality.
Ability to approach any situation with patience and very strong empathy.
Passion to deliver the highest levels of customer service at all times.
Must be a team player with the ability to work independently, prioritize tasks, and meet targets/deadlines.
Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferable.