Responsibilities:
Guest Reception: Welcome guests and clients with a friendly and professional demeanor.
Phone Management: Answer, screen, and direct incoming calls; take messages as necessary.
Appointment Scheduling: Manage calendars, schedule meetings, and coordinate appointments for staff.
Administrative Support: Perform clerical duties such as filing, data entry, and maintaining records. Respond to inquiries and provide information about the organization and its services.
Mail Handling: Receive, sort, and distribute incoming mail and packages; prepare outgoing mail.
Inventory Management: Monitor and maintain office supply inventory; reorder supplies as needed.
Visitor Log Maintenance: Maintain a visitor log and ensure adherence to security protocols.
Staff Assistance: Provide administrative support to other departments as required.
Reception Area Maintenance: Ensure the reception area is tidy and presentable at all times.
Lead Generation: Conduct lead generation activities to identify and engage potential customers, promoting the organization's services.
Qualifications:
Education: High school diploma or equivalent; additional certifications in office administration are preferred.
Experience: Previous experience in a receptionist or administrative role is advantageous.
Communication: Must be able to speak in good English. Any additional language will be added benefit for the role.
Skills: Strong organizational and multitasking abilities; excellent verbal and written communication skills; proficiency in office software (., MS Office).
Interpersonal Skills: Ability to interact professionally with a diverse range of individuals.
Attention to Detail: Strong attention to detail and problem-solving skills.
Working Conditions:
Fast-paced environment requiring the ability to manage multiple tasks simultaneously.