Key Responsibilities:
CRM System Management: Administer and maintain the CRM system, ensuring its smooth operation and optimal performance.
User Support: Provide technical support and training to CRM users, addressing any issues or questions they may have.
Data Management: Ensure data accuracy and integrity by managing data imports, exports, and deduplication processes.
Customization: Customize CRM settings, fields, workflows, and reports to meet the specific needs of the business and its users.
Integration: Oversee CRM integrations with other systems and tools, ensuring seamless data flow and functionality.
Reporting: Generate and analyze CRM reports to provide insights on sales performance, customer interactions, and other key metrics.
Documentation: Maintain comprehensive documentation of CRM processes, configurations, and changes.
Compliance: Ensure compliance with data protection regulations and company policies regarding CRM data.
- Experience1 - 5 Years
- No. of Openings1
- EducationB.E
- RoleAdmin Co Ordinator
- Industry TypeCall Centre / BPO / KPO / ITES / LPO
- Gender[ Male / Female ]
- Job CountryIndia
- Job TypeWork from Office
- Face interview location32/B chrystal plaza ,duthie school road, wcc junction,nagercoil