Accounts Receivable Associate

Individual

This position requires a nightshift 8:30 pm to 3:30 am IST.

This is a contractual position. Payment will be monthly on an ad hoc basis.

ROLE AND RESPONSIBILITIES

● Performance is measured against your response and resolution time to tickets/tasks are

handled within standards of 1-4 hour response time to customers and within 24 hour

resolution time of any tasks and tickets.

● Ensure maximum customer happiness rating for your tasks and tickets by proactively

reaching out to customers with a phone call to manage expectations when delays are

experienced

● Minimize accounts receivable percentage by securing revenue by following up with

customers regarding payment and resolving discrepancies

KEY RESPONSIBILITIES

● Your responsibilities include, but are not limited to the following:

● Accounts Receivable; ensuring we are up to date with our collections. This involves

contacting clients through emails and phone calls to collect and process payments.

● Perform customer welcome calls, complete customer billing profiles, and provide order

shipment updates.

● Resolve billing & collections problems by clarifying the customer's complaint; determining

the cause of the problem; selecting and explaining the best solution to solve the problem;

expediting correction or adjustment; following up to ensure resolution.

● Fulfill customer orders accurately and efficiently

● Responding to billing inquiries from customers regarding invoices, billing disputes while

maintaining professionalism and great customer service.

● Manage vendor and customer relations to orders

Company Name

2

● Prioritizing and managing various deadlines

● Any other activities, as assigned

QUALIFICATIONS AND EDUCATION REQUIREMENTS

● Bachelor’s degree or higher in required area

● Certification in Accounting would be an asset

● 1-2 years of related accounts receivable experience

● Strong collaboration skills: written and verbal communication, stakeholder management.

• Experience

  1 - 5 Years

• No. of Openings

  3

• Education

  Any Bachelor Degree

• Role

  Accounts Receivable Associate

• Industry Type

  Banking / Financial Services / Stock Broking

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office