Account Manager Sales & Contact Centre

Sudha

*Air Cargo experience is mandatory

Job Description:

To also have knowledge of the various manuals, ., CHM, LPM, LOP etc

• Drive the sales strategy of the Principal.

• Maintain and produce monthly trackers against targets and incentives.

• Document and prepare written proposals.

• Thorough Sales Force- Call plans to be updated for next 15 days with proper objective, agenda and

quality updates, Account Development must be updated after every 180 days.

• Build and strengthen relationships with shippers/exporters – through joint initiatives with the Principal’s

Customers.

• Manage and grow targeted or forecasted QNNR & tonnage deliverables.

• Cultivate a portfolio of profitable customer accounts.

• Sell our diverse range of products suitable for the customers’ needs.

• Ensure timely CSR payments.

• Effectively interact with Senior Managers and Directors of customer companies.

• Practice selling products to improve QNNR, not price.

• Manage customer expectations.

• Embracingchangeshouldquicklyadapttochangingbusinessflowsandmeasuresofsellinglikeyield,

revenue per cubic meter, QNNR, proration, interline revenue, etc.

• Serve as a conduit between the customer and Customer Services to help tailor business solutions

and share customer service reports.

• Contribute to the development of marketing & commercial plans to drive incremental QNNR.

• Deliver targeted transshipment sales to promote capacity utilization.

• Effectively use business tools like Business Objects, WACD reports etc.

• Maintain a professional image of TTL & the Principal’s in the trade circles

• Create team culture and engender a climate of continuous support.

• Create both team and individual goals that meet the customer needs, whilst initiating personal

Development

• Mobility- Field job and therefore need to travel locally

• Experience

  2 - 5 Years

• No. of Openings

  5

• Education

  Any Bachelor Degree

• Role

  Account Manager

• Industry Type

  Transportation / Logistic / Shipping / Marine / Courier / Freight / Cargo

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office