Account Manager Sales & Contact Centre

Sudha

*Air Cargo experience is mandatory

Job Description:

To also have knowledge of the various manuals, ., CHM, LPM, LOP etc

Drive the sales strategy of the Principal.

Maintain and produce monthly trackers against targets and incentives.

Document and prepare written proposals.

Thorough Sales Force- Call plans to be updated for next 15 days with proper objective, agenda and

quality updates, Account Development must be updated after every 180 days.

Build and strengthen relationships with shippers/exporters through joint initiatives with the Principals

Customers.

Manage and grow targeted or forecasted QNNR & tonnage deliverables.

Cultivate a portfolio of profitable customer accounts.

Sell our diverse range of products suitable for the customers needs.

Ensure timely CSR payments.

Effectively interact with Senior Managers and Directors of customer companies.

Practice selling products to improve QNNR, not price.

Manage customer expectations.

Embracingchangeshouldquicklyadapttochangingbusinessflowsandmeasuresofsellinglikeyield,

revenue per cubic meter, QNNR, proration, interline revenue, etc.

Serve as a conduit between the customer and Customer Services to help tailor business solutions

and share customer service reports.

Contribute to the development of marketing & commercial plans to drive incremental QNNR.

Deliver targeted transshipment sales to promote capacity utilization.

Effectively use business tools like Business Objects, WACD reports etc.

Maintain a professional image of TTL & the Principals in the trade circles

Create team culture and engender a climate of continuous support.

Create both team and individual goals that meet the customer needs, whilst initiating personal

Development

Mobility- Field job and therefore need to travel locally

• Experience

  2 - 5 Years

• No. of Openings

  5

• Education

  Any Bachelor Degree

• Role

  Account Manager

• Industry Type

  Transportation / Logistic / Shipping / Marine / Courier / Freight / Cargo

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office