Commercial Awareness: Able to understand the key business issues that affect revenue and growth of an enterprise and takes appropriate action to maximise success. • Client Service: Exceeding client expectations by displaying a commitment to identify and provide solutions of the highest possible standards aimed at addressing client needs. • Independence: Actions based on their convictions rather than on a desire to please others. Prepare to challenge others and has the courage to stand up for what they believe to be right. • Lead People: Motivates, enables and inspires others to succeed, unleash potential. Has a clear vision of what is required and acts as a positive role model. • Openness to Change: Proactively supports the change and effectively adapts others approach to suit changing circumstances or requirements. • Organisational Collaboration: Capacity to perceive the impact and implications of decisions and activities on other parts of the organization. Actions taken are focused on the organisation. Working with others towards a common purpose. • People Development: Developing the skills and competencies of subordinates through training and development activities related to current and future jobs. • Strategic Perspective: Takes account of a wide range of longer-term issues, opportunities and contingencies. Identifies the means of implementing plans in line with the vision and direction.