Job Brief
We are looking for Associate Academic Counselors to guide students about the Company's Digital Marketing Courses. Candidates should have excellent communication as well as interpersonal skills. They should be active listeners with a passion for education and student journeys. Must be able to guide students with various career opportunities. Work experience with EdTechs will be an added advantage. Should be budding leaders.
Responsibilities and Duties:
Counsel students for their course enquiry
Mentor junior counselors
Counsel students and concerned parents in-person and on the phone
Complete daily, weekly and monthly targets
Calculate conversion rates
Use the CRM and sales automation tools to derive Sales and Reports
Will be given additional responsibilities as senior counsellors
Required Experience and Qualifications:
1-2 years of experience
Fluent Written & Spoken English Language Skills
Excellent Interpersonal Communication Skills
Interest in Sales and Counseling
Knowledge of CRM and EdTech Work Experience
Multi-tasker
Expected deliverables/KPIs :
Minimum 60-80 connected calls a day.
Weekly revenue targets to be met consistently as per the batch requirements
2-3 hours of talk time per day on average.
The candidate must be residing in Mumbai