●Being a mentor and guide, who potential learners can look up to for career advice.
● Counselling potential learners, helping them plan their career path and understanding how
upGrad can catalyse their career.
●Carrying weekly enrolment/revenue and collection targets.
●Establishing the uniqueness and effectiveness of upGrad's model of online/blended learning.
● Owning the complete sales closing life cycle for leads assigned to you. This includes making
phone/video calls, product demonstration, sales closing and post-sales relationship management.
● Maintaining a detailed database of all the interactions on the CRM with the leads and providing
constant feedback to the marketing team on lead quality. What are we looking for?
● Individual with outstanding English communication skills (written and verbal), interpersonal and
presentation skills.
● Hardworking Individuals with high dedication and extreme determination.∙ Experience in EdTech
sales would be an advantage.
●Rockstar sales performers with proven track records.
● Great listeners and trustworthy individuals who can bond with our potential learners. Individuals
with the ability to approach any situation with patience and powerful empathy.
● Individuals who take a disciplined approach towards building funnels, tracking feedback,
prioritising tasks and overachieving targets and deadlines.
● Sales bent of mind, to understand and effectively communicate what upGrad is offering to its
prospective learners and achieve revenue targets.
●Passion for always delivering the highest levels of customer service.
●Basic proficiency in MS Office Suite is required.
What are your deliverables / KPI's?
●Minimum of 100+ Dials every day with 40+ Connects.
●2 hours of talk time on an average per day & 1 Video Session
●2 enrolled students per week.
●Weekly revenue targets to be met consistently.