Key Responsibilities:
Team Leadership:
Manage and mentor a team of academic counsellors, providing guidance, training, and support to ensure high performance.
Set clear goals and KPIs for the team and monitor their progress to meet organisational targets.
Conduct regular team meetings, performance reviews, and feedback sessions.
Student Counselling:
Guide students and their families through the process of selecting and applying to universities abroad.
Provide advice on course selection, admission requirements, scholarships, and visa processes.
Address complex or escalated student queries and concerns with professionalism and expertise.
Strategic Planning:
Develop and implement strategies to enhance the effectiveness of the counselling process.
Stay updated on international education trends, policies, and opportunities to provide accurate guidance.
o Collaborate with the marketing team to create campaigns targeting prospective students for overseas education.
Process Management:
o Streamline counselling workflows and ensure adherence to standard operating procedures.
Oversee documentation, application submissions, and follow-ups to ensure successful student placements.
Coordinate with university representatives and maintain relationships with global education partners.
Client Relationship Management:
Build strong relationships with students, parents, and other stakeholders to ensure satisfaction and long-term engagement.
Provide workshops or webinars on overseas education topics to attract and educate prospective students.
Reporting & Analytics:
o Monitor and report on team performance, counselling success rates, and revenue targets.
Analyse data to identify areas for improvement and opportunities for growth.
Qualifications & Skills:
Education: Bachelor’s degree in any field (Master’s degree preferred).
Experience:
Minimum of 1–6 years of experience in academic counseling
Experience
1 - 6 Years
No. of Openings
2
Education
Professional Degree
Role
Academic Counsellor
Industry Type
Education / Teaching / Training / Colleges /Institutes / Universities
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Digispoc Technology: Digispoc Technology: Address: 1st floor, Mount Chambers, No 758, 1A, Vasan Ave,