We are seeking a motivated and enthusiastic Tele caller to join our team. The Tele caller will be responsible for contacting potential candidates who are interested in pursuing higher education either abroad or in India. The successful candidate will engage with prospective students over the phone to provide information about our educational services, answer their inquiries, and guide them through the application process. The Tele caller will play a vital role in generating leads, building relationships with candidates, and achieving enrolment targets.
Key Responsibilities:
• Contact prospective candidates via telephone to introduce our educational services and programs.
• Engage with candidates in a professional and courteous manner to understand their educational goals and preferences.
• Provide detailed information about our educational offerings, including courses, programs, admission requirements, and application procedures.
• Answer incoming calls from candidates and address their inquiries promptly and accurately.
• Guide candidates through the application process, including assisting with form submissions, document collection, and scheduling appointments with educational counsellors.
• Follow up with candidates via phone calls or emails to provide additional information, address concerns, and encourage enrolment.
• Collaborate closely with the admissions team to coordinate follow-up activities and ensure a seamless candidate experience.
• Meet or exceed individual and team enrolment targets and conversion rates.
• Stay informed about industry trends, educational programs, and competitor offerings to provide up-to-date information to candidates.
• Undergraduates. Graduates in any field.
• Proven experience in telemarketing, telecalling, or customer service roles, preferably in the education or related industry will be an added advantage.
• Fluency in English,Hindi and Kannada
Experience
0 - 1 Years
No. of Openings
1
Education
Diploma, Advanced/Higher Diploma, Higher Secondary, Any Bachelor Degree, Secondary School, Vocational Course
Role
Academic Advisor
Industry Type
Education / Teaching / Training / Colleges /Institutes / Universities
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office