Responsible for selling bank products to its retail customers. They can be involved in the selling of Credit Cards, Bancassurance (insurance provided by banks), CASA (Current Account, Savings Account) etc.
The Job Role and Responsibilities
The job responsibilities would include:
- Selling of banking products to clients. Products might include either CASA, Credit Cards, Mortgage, Loans, Bancassurance or all of these.
- Prospecting and identifying new leads and pitching to the clients.
- Providing client service to existing customers. They are required to manage all aspects of customer relationships
- Corporate sales to get premium and HNI clients
- Strategizing & implementing ways to achieve sales targets
Competencies and Skills Required
Candidate has to interact with customers for most part of his/her day and so good communication and presentation skills are a prerequisite for the job. The job also requires a good understanding of the bank's products and services in order to deal with individual customer's demands and customize the products accordingly. The major skills and competencies that employers look for are:
- Excellent communication skills
- Pleasing and positive attitude
- Confidence and Presentation skills
- Analyzing skills
- Good sales and negotiation skills