Channelplay

Navrangpura, Ahmedabad

Almost everything we do involves selling, or creating a better environment for selling, or providing an enabler for selling. Our Technology Solutions provide users cutting edge tools to increase sales or provide great customer experience. Our Sales Outsourcing and Sales Training services ensure the availability of appropriate human resources for selling, our Visual Merchandising and Loyalty Programs help us create effective and motivated retail environments. Further, our Mystery Shopping and Market Research services help measure performance and drive improvements.

• Our Mission : Selling. Everyone seems to hate it. People hate being sold to, and most sellers also only seem to do it grudgingly. Yet, every single person in the world makes a living because things get sold. Might as well do it better.
• Sales Staffing & Management : Channelplay is a specialized sales and field marketing staffing company. Our expertise and processes in sales and marketing program management, integrated with our services of sales hiring, field force training & sales force automation software make us highly differentiated from all-purpose staffing companies and help us deliver the best run, highest ROI sales and marketing programs in the industry.
• Visual Merchandising & Signage : Channelplay manages end to end retail hygiene services through visual merchandising, signage deployment, in store VM & retail fixture maintenance services. Our experienced field executives & multi skilled technicians executes visual planogram adherence, POSM deployment & fixture maintenance across India. We use world class data analysis and visualisation tools through cutting edge technology developed in-house.
• Loyalty Program : Channelplay designs & executes loyalty program for key stakeholders with a focus on maximizing ROI and drive engagement. We provide full range of services like program design, website & app development, helpdesk management, reward points calculation, data validation, logistics and analysis. In addition to above our redemption catalogue offers wide range of exclusive products covering categories like lifestyle, electronics, vouchers, digital payments, automobile and travel rewards.
• Mystery Shopping & Audits : Channelplay's Mystery Shopping services help you objectively measure the quality of your customers' experience at retail stores, restaurants, cinemas, automobile showrooms and service locations such as salons, healthcare facilities, gyms and service centers. Our Retail Audit services help you measure compliance to policies and SOPs & our Stock Audit services help you measure and reconcile inventory with your records. We use cutting edge technology to ensure accuracy and reliability of data collection, and our highly experienced and trained secret shoppers and auditors generate deep insights to help you improve your business. We bring along 12+ years of experience of conducting mystery shopping & audits and execute 5,000+ audits every month.